Leading the clinical workstream inside a multi-team healthcare transformation
WebPT wanted their clinicians talking to patients, not typing. I owned the clinical workstream that had to make an AI scribe trustworthy enough for a real exam room.
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Turning "why this approach?" into product strategy
I stopped designing what was asked for and started asking why - that question eventually became the company's core product.
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Rebuilding Zoho CRM's rules engine for 250,000+ businesses
Sales Motivator ran on hardcoded point values and a dashboard nobody could customize. I rebuilt it around a criteria-based rules engine.
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Building a design system for a 20-person team that didn't have one
Every screen in the product looked hand-built because it was - no shared components, no governance. I built a system to fix that.
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Designing a digital ID that replaces the passport in your pocket
J-ESTA modernizes how travelers from 71 visa-exempt countries get cleared to enter Japan - a digital card does the verifying.
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The product was right. The timing to sell it in India wasn't.
We validated the problem with 50+ schools before building. Validating a problem and getting someone to buy the fix are two different questions.
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Method's AI design-review copilot
A smaller-scope tool for Method's global design team to validate their own work before it goes to the client - not a headline initiative, just a useful one.
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